Privacy policy
Last updated: 31 October 2026
This policy explains how personal data submitted through chryssogaea.be is processed, in accordance with the General Data Protection Regulation (GDPR) and the Belgian Act of 30 July 2018.
1. Data controller
Alpha Freeze SRL, Robert Dansaertlaan 17a, 1702 Dilbeek, Belgium – company / VAT number BE0812.081.723, the company that markets the CHRYSSOGAEA brand.
Contact: alphafreeze@skynet.be – +32 2 732 21 27.
2. Data we collect
Through the contact form: name, email address, phone (optional), business name, sizes you need, estimated volume and your message.
Technical data: IP address and browsing information strictly necessary for the operation, security and spam protection of the website.
3. Purposes and legal bases
Answering your request and sending you our prices and trade terms: pre-contractual steps taken at your request (Art. 6(1)(b) GDPR).
Keeping the website secure and filtering unwanted messages: our legitimate interest (Art. 6(1)(f) GDPR).
Your data is never sold or used for marketing without your consent.
4. Recipients
Your data is accessible only to Alpha Freeze SRL and its technical service providers, acting on our instructions: Automattic Inc. (WordPress.com hosting, Jetpack, Akismet spam filter) and our email provider.
5. Transfers outside the European Union
Automattic may process some data in the United States. These transfers are covered by the EU–US Data Privacy Framework and/or the European Commission’s standard contractual clauses.
6. Retention period
Requests are kept for as long as needed to handle them, and for no more than 3 years after our last exchange. Where a business relationship follows, accounting records are kept for the period required by law.
7. Your rights
You can request access to, rectification or erasure of your data, restriction of processing, object to processing based on legitimate interest, and request data portability.
Write to us at alphafreeze@skynet.be: we reply within one month.
8. Complaints
You can lodge a complaint with the Belgian Data Protection Authority, Rue de la Presse 35, 1000 Brussels – http://www.dataprotectionauthority.be – contact@apd-gba.be.
9. Cookies
This website uses no advertising cookies. Any cookies are technical and audience-measurement cookies set by our host WordPress.com, described in its cookie policy.
10. Changes
This policy may be updated. The date of the latest update is shown at the top of this page.